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What Can You Automate to Drop Your Overhead?

If you are a small business owner like me, you need to keep your prices low to garner business and yet keep your overhead low to make more profit. So, what can you automate or farm out to others in order to have the time to do what you do best – sell your services?
For [...]

Customers Really Do Want to Pay You On Time, Just Give Them Some Help

If you have been in business as long as I have (since 2001), you’ve had customers who are slow payers and no payers. But, in reality most customers do really want to pay you on time, some just need a little help being more timely than others.
I have found as my business has grown that [...]

Google Voice – Why You Must Have It

Google Voice is my new tool that I can now not live without. In fact, I have found it so helpful that I may replace my landline phone number posted on my website with my Google Voice phone number. This last trip, I found my Google Voice account to be an indispensable asset for any [...]

Traveling With Your Business – Lessons Learned

I have just returned from a week long vacation with my family to the Grand Canyon and for the first time ran into some real email and communication problems. In this world of global communication we can easily forget that remote locations are still using dial up connections or that hotel Internet connections can be [...]

How to Stay Profitable Yet Well Priced

Yes you can operate your business profitably even in a tight economy. The key is to understand your customers and to understand your marketplace. I have found that doing a market analysis is something that is well worth the time and effort before you consider raising your prices.
Several years ago when we restructured our blogging [...]

Taking Money From Clients by ACH and Wire Transfers

We operate globally and so to keep our costs down we have pretty tight control on our credit card payment processing. To pay us not only must you have a CVV code match with your credit card but an AVS X and Y match. That means that the street name and zip code must match [...]

Shedding My PDA for a Smartphone

I have long carried a HP iPaq PDA for appointment scheduling and now I am living without it now that I have upgraded my cell phone to a smartphone. I have an LG enV Touch. Although this is not a 3G phone, it has many of the features that I wanted and like.
With a free [...]

Investing in an Assistant

If you are a small to medium sized business owner you will understand that downtime is important but very hard to have when you own your own business. You typically cannot shutter your doors and windows when you go on vacation or want to take a weekend off. You can control that you don’t work [...]