We operate globally and so to keep our costs down we have pretty tight control on our credit card payment processing. To pay us not only must you have a CVV code match with your credit card but an AVS X and Y match. That means that the street name…

I have long carried a HP iPaq PDA for appointment scheduling and now I am living without it now that I have upgraded my cell phone to a smartphone. I have an LG enV Touch. Although this is not a 3G phone, it has many of the features that I…

If you are a small to medium sized business owner you will understand that downtime is important but very hard to have when you own your own business. You typically cannot shutter your doors and windows when you go on vacation or want to take a weekend off. You can…

Everyone can have a problem or a business difficulty arise. It happens, but after it happens what can make or break your reputation is how you resolve a problem. Consider problems a learning experience. When a problem arises, for you as the business owner your best tactic is to listen…