As a void is created in search by the changes that the mobile web has brought about, social media is filling the gap by becoming the “go to” location for reviews and personal recommendation. “Is Search (As We Know It) Dying” is an excellent point of view and a great…
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Social Media and Images
For several of our key clients we are testing out if adding images to Facebook, Twitter, and Google+ posts increases customer engagement. With a visual statement winning out over just pure text, we wanted to find out if adding images to tweets and Facebook posts enhanced engagement? For Facebook, if…
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Images in Social Media Using HootSuite – Lessons Learned
Our clients are asking for images in their social media posts. Sounds easy right, but not so fast. Here’s what I’ve learned and wanted to share it with you. For HootSuite users it is easy to add an image to LinkedIn, Facebook, and Google+. You just open the writing panel,…
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Social Media is the New Customer Service Portal
Here’s the situation… my husband and I ordered two Astria Envy Fireplaces (InnovativeInnovative Hearth Products) from our builder back in August. That’s over 13 weeks ago, we have been given a number of shipping dates. Here’s what we have been told: Today: “Astria has informed him that the fireplaces will not…
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