McCord Web Services Policies

Our Privacy Policy

Read our Privacy Policy and know that we do not share information about you ever!In our effort to be transparent and help you to understand what we do with your information, we have revised our privacy policy in May 2018, to be as compliant as possible with the new European Union (EU) standards and provide you with additional specific information. Although we only provide services to businesses located in the United States, we know that we have website visitor from around the world. The information below lists how we use your information.

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What Are Cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How Do We Use Cookies?

For our own website marketing use, we use cookies to track visitor data. This data we use for marketing does not contain any personally identifiable information. We use first party cookies and third party cookies from Google. Some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited. Google controls the use of third party cookies that are set by the Google Analytics and Google AdWords remarketing scripts on this website.

It is important to know that once you accept cookies via our pop-up, you will not be asked again, but may be asked to set a cookie again on visiting our blog.

The Google Analytics, Google AdWords, Google Analytics cookies and Google created scripts and files record your visits to our website. Google will use those cookie sets for our advertising and that of others in the Google AdWords in-market and similar audience settings. We do not control the cookie set action, scripting, or the ads (other than those for McCord Web Services) that Google will choose to show to you as you visit other websites.

It is important to know that when you visit our website and the Google cookie is set to your device, that third party vendors including Google AdWords and DoubleClick may use these special cookies to deliver advertising on various websites and for other companies not owned by McCord Web Services. We do not use cookies for any other use then mentioned in this policy.

You can choose to opt out of this type of advertising by visiting the Google Ads Preferences Manager.  You can also choose to opt out of third-party vendor's use of these cookies by visiting Google’s Network Advertising Initiative opt-out page.

Concerns you have about advertising you see after visiting the McCord Web Services website should be directed to Google and Google AdWords via the links in the paragraph above. We do not have control over when and where Google decides to show ads from your cookie sets after your visit to McCordWeb.com.

To remove your consent for our cookies you need only click to remove your consent in the cookie approval box. Look for a blue circle on the bottom left of any website page and then click it to open and remove your approval. To remove your consent from Google cookies you will need to visit the Google Ads Preferences Manager and the Network Advertising Initiative opt-out page.

How to Control Cookies

You can control and/or delete cookies as you wish - for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functions may not work.

Our Newsletter

If you subscribe to our e-newsletter, we will use your email address for our own newsletter. We do not sell your email address to other service firms. Our subscriber list is located at Topica.com. They archive your subscriber information on their server and have their own data privacy and management policies which we do not control. We do not list any information other than your first name and email address at Topica.com.

If you are concerned about your email address and name being archived on the Topica.com servers, please let us know and we will not add or will act to remove your name from the list located on the Topica.com servers.

Please be aware, if you express interest in our services, we will add you to our mailing list automatically. You can easily unsubscribe at any time from a link at the bottom of any newsletter.

If you ask to be removed from our e-newsletter list we will take prompt action to remove your name and email information from the list.

Website Traffic Monitoring

We are using Google Analytics cookie sets and scripting to track activity on our website. The information collected is not personally identifiable. We use this information to measure activity and for use in our own business marketing programs.

We are not using Google Analytics special User-ID function to track and report your actions across multiple devices. Nor do we import our e-newsletter mailing list to Google Analytics for targeting and tracking purposes.

We do make every effort to retain the shortest time period of for user event and data retention that Google Analytics allows which is 38 months. If we change our data retention policy we will post it here.

Website Chat Function

We are using a website chat function by Drift.com. Drift.com may keep an archive of your chats with us. We will mark the chat closed, but do not have the option to permanently delete any chats from their interface. Please note that our chat list is located at Drift.com. They archive your chat information on their server and have their own data privacy and management policies which we do not control.

If you are concerned about the archiving of your online chats with us which may be associated with your email address, we recommend you not use our online chat function.

Use of Cookies and Sessions

We use cookies and server sessions when you enter our Clients and Proposals areas. These scripted items are used only to personalize your experience. The script allows us to call you by name, track the number of your visits to this area, and list the last date of your visit. The cookie file is stored on your hard drive and can be deleted by you at any time. The session file is stored on our server. We do not retrieve or store any information from this file.

Our Business and Security of Files

We make every effort to keep your information safe when you do business with us. We use Sage Accounting software for our bookkeeping, have instituted network safety and document management security policies in our office, and we are scanned for PCI compliance by a Sage vendor annually and on a regular basis.

Delivery Time Frame

When you use our services, we will ask you to enact a detailed letter of agreement that spells out our responsibilities and your responsibilities. Your letter of agreement will have your specific time frame detailed by project and is reflected in the information below by category.

Google AdWords, Bing Ads Set Up and Account Management: Once our agreement is enacted and full payment for set up and the first four weeks of management as well as any other fees, we will schedule your service. Typically service is provided within one week of the agreement signature. Set up of your account will be a two day process. Once your program set up is completed and ads set to run, your management services start.

Web Design Projects: Once the letter of agreement is signed, you will be asked to pay a 50% deposit for the agreed upon services. Final payment will be due before the launch of your approved and completed website. The typical time frame for a custom website is around eight to twelve weeks but may be shorter or longer based on the specific technology and items that you have selected for your website. Your detailed agreement will spell out specifically your personal project time frame and will be agreed upon before you pay your deposit.

Other Services: Webmaster services, e-newsletter design and management, content writing, and blog writing services are provided typically on an on-going basis with most clients being billed on a monthly basis for the hourly time needed to perform the tasks that they have requested. A letter of agreement will be enacted spelling out the scope of each on-going project and services will be provided on an as-needed or as-requested basis.

Monthly blog writing clients will pay for the first month's service up-front and then be billed prior to our start of the next month's service with the current month's full charge due by the 5th of the month if the client is using our credit card auto billing services. Self-pay blogging clients will pay by the 15th of the prior month with the new month's blogging starting paid in full on the first of the month. Full details of the billing process will be spelled out in your personal letter of agreement.

Important Notice: All clients who pay for services by our automatic billing of their credit card will be required to send a photo copy of the front and back of their credit card as well as a legible photo copy of their driver's license along with their signed contract. All self-paying credit card customers must supply their credit card billing address and zip code for address verification check and receive a CVV code match before any services will be rendered. These policies have been enacted to fight credit card fraud and to keep our prices low.

Refund Information

We work hard to make sure that you are satisfied with all that we do for you as detailed within the scope of our letter of agreement for deliverables.

Website design customers, should you have a situation where work must be stopped on your website design project, we require a minimum of fourteen days written notice. We will bill any hours or partially completed projects from our time billing records against your deposit which has been applied to your account. If additional monies are due to us for the completed work, we will supply you with a detailed invoice for payment within seven days. If there are funds on account that have not been used as documented in our billing records, we will promptly refund them to you within 14 days of receipt of your stop notice as a refund check payment.

Search engine marketing customers may stop account management at any time with a written thirty day stop notice at the end of the service month. If you stop services after services have been started for the new month, any refund will be determined by unused hours for account management. There will be no refund on the initial research and set up service once your search engine marketing account has been set up even if you choose not to run your ads or if Google AdWords will not approve the running of your ads due to a site violation, website content issue, or copyright infringement on your part that is out of our control.

Blog writing customers may stop on-going services with a thirty day stop notice. If our blogger has written ahead when we receive the stop notice, we will charge you for and publish all written posts even if they exceed the thirty day period. If our blogger has not written ahead, we will stop services for you immediately and process your refund within the contracted 14 day period.

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Content and Conditions of Use

All materials on this site are the property of McCord Web Services LLC and are protected under the copyright and trademark laws of the United States and other international jurisdictions. All material on this site has been made available for educational purposes and is intended for personal, non-commercial use. No material from this site, in whole or in part, may be reproduced, retransmitted, republished, altered, duplicated, or publicly displayed without the written permission of McCord Web Services LLC. Any unauthorized use will subject the user to civil or criminal liability under applicable laws. McCord Web Services LLC specifically reserves and retains all rights which they have in any data, files, images, text and code. When using this website, the user agrees to comply with all applicable federal, state and local laws and regulations.

Limitation and Disclaimer of Liability

Limitation of Liability

Under no circumstances will McCord Web Services LLC be liable to any user on account of that user's use or misuse of any downloads, screen savers, or information contained in the McCord Web Services LLC website. Such limitation of liability shall apply to prevent recovery of direct, indirect, incidental, consequential, special, exemplary, and punitive damages whether such claim is based on warranty, contract, tort (including negligence), or otherwise, (even if McCord Web Services LLC has been advised of the possibility of such damages). Such limitation of liability shall apply whether the damages arise from use or misuse of and reliance on the McCord Web Services LLC website, downloads, or screen saver applications from inability to use our information, downloads, or software downloads. We are not liable for any damages caused by the download of our products and installed by you on your computer system(s). All products are offered "AS IS" and you, the user, accept full responsibility for any damage, interruption, suspension and/or loss of use when you download any of our screen savers or software items. Some states or other jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Disclaimer of Liability

The user assumes all responsibility and risk for the use of the McCord Web Services LLC website and all downloadable items. By accessing this site, the user specifically acknowledges that McCord Web Services LLC is not liable for any loss or damage caused by or arising out of any use of this website. McCord Web Services LLC does not assume any legal liability or responsibility for the accuracy, incompleteness or usefulness of any information, or usability of software found on this site. In no event shall McCord Web Services LLC or Nancy McCord be liable for any special, indirect, direct, incidental, punitive or consequential damages or any damages whatsoever resulting from loss of use, data, or profits whether in an action of contract, negligence, or other tort action arising out of or in connection with the use, inability to use, or performance of screen savers and software items, including without limitation use of or reliance on information available on McCordWeb.com, interruptions, errors, defects, mistakes, omissions, deletions of files, delays in operation or transmission, non-delivery of information, disclosure of communications, or any other failure of performance.

Some states or other jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Links

This website contains links to other websites. Please be aware that McCord Web Services LLC is not responsible for the privacy practices of these other sites. We encourage our viewers to be aware of this when they leave our site and to read the privacy policies of any web site that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Downloads and Content

Non-Commercial Use Only

Our white paper downloads and screen savers are made available to you for your non-commercial use only. This means that you may use it at work or at home. Only McCord Web Services LLC is entitled to sell these products. You may not modify, copy, license, or create derivative works from our white papers or screen savers.

You may not make copies of our screen savers and distribute such copies to other.

Representation and Warranties

The McCord Web Services LLC website is provided to the user on an "AS IS" basis, and no warranties, express or implied, are made by McCord Web Services LLC, regarding www.McCordWeb.com or any services or products provided through or in connection with user's use of this website. McCord Web Services LLC expressly disclaims all warranties with respect to McCordWeb.com, including without limitation: (1) any warranties as to availability, accuracy, or content of information, products or services; and (2) any warranties of merchantability or fitness for a particular purpose, some states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Intellectual Property

All materials found within the McCord Web Services LLC website including content, images, all scripts, HTML code, PHP code, and Cascading Style Sheets are our intellectual property, unless otherwise noted, and these items are copyrighted under United States and International law.

Our Screen Savers and Associated Images

You acknowledge that McCord Web Services LLC owns all rights, title and interest in and to the various McCord Web Services LLC screen savers available for download, portions thereof, or software provided through or in conjunction with our screen savers, including without limitation all Intellectual Property Rights. "Intellectual Property Rights" means any and all rights existing from time to time under patent law, copyright law, trademark law, other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. You agree not to modify, adapt, prepare derivative works from the McCord Web Services LLC screen savers and associated images. All images contained within our screen savers are owned by McCord Web Services LLC.

Log Files

McCord Web Services LLC collects aggregate information in the form of log files recorded by our web server. This information includes how many visits we have had to our web pages and the address of the referring page. We use this information to analyze trends, administer the site, track users' movement through the site, and gather broad demographic information for aggregate use. None of this information is linked to personally identifiable information.  We utilize Google Analytics for our log file reporting program.

Copyright Notice

All materials found within the McCord Web Services LLC website including content, images, all scripts, HTML code, PHP code, and Cascading Style Sheets are copyrighted under United States law and the stoppage of unauthorized use of these items is enforceable by law. Using our content without authorization may make you or your company subject to litigation and monetary damages.

Where we have used a third party script, full documentation and credit to the author is noted in the header of all code. These scripts have been used in our site in compliance with the author's copyright and terms of use notices.

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Legal Notice

Each individual document published by Nancy McCord for McCord Web Services LLC on the World Wide Web may contain other proprietary notices and copyright information relating to that individual document. Nothing on the McCord Web Services LLC website shall be construed as conferring any license under any of McCord Web Services LLC's or any third party's intellectual property rights, whether by estoppel, implication or otherwise. This publication is provided "AS IS" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Any of Nancy McCord's  or McCord Web Services LLC publications may include technical and/or typographical errors. Nancy McCord or McCord Web Services LLC may make changes in these publications at any time without notice. In no event shall Nancy McCord or McCord Web Services LLC be liable for any damages whatsoever, and in particular McCord Web Services LLC or Nancy McCord shall not be liable for special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to the McCord Web Services LLC website or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise.

Notification of Changes

If we decide to change our policies, we will post a notice of those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Other Provisions

These policies shall be governed by the laws of the State of Virginia. You agree that any action at law arising out of or relating to these policies shall be filed only in the state or federal courts located in Spotsylvania County, Virginia and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. These terms along with the terms of the McCord Web Services LLC Policies are the entire agreement between us relating to the subject matter herein and agreed to by your use of our website.

Serviceability

If for any reason a court of competent jurisdiction finds any provision or portion of these Policies to be unenforceable, the remainder of these Policies will continue in full force and effect.

Our policies were updated 4-17-18.

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