Mark Zuckerberg, Here’s the Problem with Facebook

Facebook Marketing Managers

If we could chat with Mark Zuckerberg about how he could improve profits for Facebook, We would want to chat about Facebook pay per click advertising.

As professional Google Ads and Microsoft Advertising account managers, who manage over $3.5 million in ad spend for clients, we think we know what we are talking about.

•  It is excruciatingly difficult to connect client advertising accounts to a manager profile. Time typically to connect, if you even can, is over 3 hours. Clients can simply not figure out how to approve our access. It is not a simple process.

•  If you can connect the ad building application does not allow you to easily set up conversion tracking.

•  Once you have a manager account, to add additional employees to help with management is nearly impossible. You have to tunnel through many levels of access. And then once connected, you cannot understand why suddenly they cannot login and review accounts. Impossible!

•  With a manager account, you are barraged by hackers. I will routinely have numerous bogus login attempts to my manager account. I have had to confirm my profile, validate several times with Facebook and then turn on draconian security in addition to 2-step verification. I continue to get hackers trying to access my account. A manager account is rife with attempts to gain control of the account and associated advertisers for nefarious purposes.

•  Clients want to spend on Facebook. We alone have over 6 clients who if we gave the go ahead would start advertising on Facebook, but the problems are so severe that we will not take on new clients.

•  Facebook is not honoring the daily budget/30-day budget. When you set a daily ad spend for $50 and the account is routinely spending over $120 a day without a look to adhere to a 30-day ad spend, it puts our reputation on the line. We stopped taking new clients when this happened to one key account.

•  Clean up the system and improve ad quality. We had one client with a low ad spend generate $14K in revenue monthly on Facebook for his industrial supply store. But, suddenly out of the blue he has no revenue and is spending more on clicks than he is generating. Why? What happened. Facebook has no answers and there is no one really to call to ask a question why. The drop was sudden and mysterious. When Google has conversion tracking issues – we account managers know and understand that the data will catch up. For Facebook, we simply cut the budget to a very small daily number hoping to get answers sometime in the future. What a bad way to manage business Facebook!

Mark Zuckerberg, if you don’t know how Google Ads works for account managers, you need to find out. Make Facebook advertising easy to use and allow managers easy set up and management and your pay per click business can grow and generate real profits for Facebook.

We would definitely move clients into Facebook, it is not a hard sell, but with problems like this, you can count on your profits continuing to decrease.

For information about McCord Web Services and our Google Ads and Microsoft Advertising account management services, visit our website www.McCordWeb.com.

Adding Facebook Advertising to Your Internet Marketing Strategy

Here are my tips as to when you may want to consider advertising your business and services on Facebook.

One, if you have a relatively low ad budget and want to test if pay per click might be a good option to grow your business, Facebook pay per click advertising is a good match.

Two, if you have customer demographics that fit with the older Facebook user, Facebook advertising may be a good fit for your needs. If your audience is in their 20’s and 30’s consider Instagram instead of Facebook.

I have had clients have success advertising products and services on Facebook. Here are some additional considerations if you decide that you would like to try it out.

One, make sure you are monitoring comments. Readers will post comments to your ads and if you are not watching competitors may even post their own links in the comments.  You can delete any comments you find offensive or not business enhancing. It is not uncommon for trolls to post negative things on your ads, so it is crucial that you be monitoring ad comments.

Two, I do not typically encourage driving Facebook pay per click traffic to your Facebook page but rather to your website so your message is shaped to put you in the best light.

If you need help on strategies or evaluation of Google Ads as an option, make sure to visit our website for more information and pricing.

Tackling a High Bounce Rate- Part Two

Dealing with a high bounce rate on your website? Here are my recommendations for what to do to try to solve the problem.

First, don’t get spun up. Not every page needs to have a low bounce rate of 40% to 65%. I have found that blog posts and informational articles, which may be driving traffic to your website, may also have a high bounce rate.

If this is the case, I recommend the following actions:

Put the page to work for you. Feature your newsletter subscription link, video links, and even AdSense advertising ads on those high traffic, yet high bounce rate pages. Understand that they are doorways into your site and work to market your own site on these pages with banners, icons, and interactivity like video embeds.

Second, if you have content and service pages that are really meaningful to your business and they have a bounce rate in the high 70%’s, I would tag them for a content review.

If this is the case, I recommend the following actions:

Review your meta tags, you may be getting traffic that is not targeted to your page content. Review your meta title and meta description tags. Do they make sense based on the content of the page? Should they be updated to be more reflective of what the reader will find when they click in?

Review your page content with a careful eye for detail. Are you supplying content that is engaging or just supplying information. Do you have a call to action on the page, do you have links to your contact form, are you using an app like Drift to get the person online chatting with you, are you addressing a pain point and supplying solutions with related information on other pages drawing the reader in farther to your content?

Are you driving untargeted Google AdWords traffic to your page and paying for a click where what you are offering on your page does not match keywords that are being triggered? As AdWords experts find out more about our programs to solve this issue.

We offer professional by the hour content consulting and website content writing services. I invite you to visit my website to learn more about how we can help you to lower a high bounce rate on your website.

Tackling a High Bounce Rate- Part One

Tackling a High Bounce Rate

Bounce rate is determined to be high if it is over 75%, however there can be acceptable reasons for a high bounce rate, but a high bounce rate does  require careful review.

What is the Bounce Rate?

The bounce rate is recorded for you in Google Analytics by page in the Behavior section > Site Content section, and as a site average on the overview page.

 

Several years ago the average and target bounce rate for a good website was 46.9%. Now with more users on mobile devices, the bounce rate has skyrocketed.

Google states that this drastic change to bounce rate is due in part to the fact that mobile users may start a search on your site and move to a desktop to finish up a review or purchase. Page views have also decreased in this same time period from over 3 or so pages viewed per session to now about 1.5 pages per session – all driven by mobile activity.

Identifying a High Bounce Rate

To address a website’s high bounce rate, knowledge is power.  First, it is important to understand what causes a high bounce rate.

  1. You’ll get a high bounce rate if the page content does not engage the reader. This is a good flag to review your page and consider additions, video, additional links to other information.
  2. You’ll get a high bounce rate if the content is not what the reader was looking for. This is a good flag to review your content, your meta tags, and your paid advertising.
  3. You’ll get a high bounce rate if you supplied the content the reader wanted and they had no need to go further. It is not uncommon to see how bounce rates on articles and blog posts.

What Should You Do Next?

You’ll want to look at the pages that have a high bounce rate score and identify if changes should be done to the content. Check out my Wednesday post this week for the continuation of this art

Marketing Trends to Watch: Amazon Advertising

Google announced that earnings from Google Ads had dropped this last quarter. Feeling pressure from newbies on the block, like Amazon, is sure to shakeup the Google Boardroom.

Google Ads has been king – that is until recently. With renewed pressure from Bing Ads – now called Microsoft Advertising – which appears structured to expand in unknown marketing arenas, Amazon is also now strongly entering the pay per click platform mix.

Amazon has an accredited professionals program and I will be starting my training this week. Not only has Amazon changed the way we buy online, but it may now be the biggest contender against Google for the e-commerce pay per click dollar.

Have you seen this yourself, you are looking to buy a product and now do not even go to Google, but rather start your search on Amazon? I am doing just this myself. Do I click on the Amazon Sponsored items – you bet I do as usually they are a great deal and the price is right. Add to that free prime shipping and Amazon is rapidly becoming my shopping search engine. I rarely buy now items on Google.com – and only if I cannot find it on Amazon.

Amazon has tested services too, so they are just not all about selling products. I have seen cleaning services and pest control service programs on Amazon. Tie that in with the super smart Alexa devices and app that are becoming assistants of choice in millions of homes and Google should be worried.