Check out this funny YouTube video. If you have ever called tech support on online sales you will really get a chuckle out of this one.
Do you get them? Negative comments, I mean. If you do, do you automatically delete them? Do you prescreen blog comments?
Find out my candid viewpoint and then flame me if you want. I just don’t believe in deleting negative comments on a blog, find out why!
I don’t get many, but when I get one, I respond and leave it. Now I am not encouraging hate mail, personal attacks, but when someone has a legitimate and even differing point of view, I leave it.
Find out why negative comments may even be good for your blog and my candid view. Then let the fur fly!
I have recently read a blog where the author stated that she sanitizes all comments and only posts comments that match her point of view; deleting all flameouts and negative comments. My feelings are different than hers on comments.
What is the purpose of allowing comments if you pre-screen everything and only post the ones that build up your point of view? Now, I am not talking about allowing spam or a free-for-all or hate mail. Legitimate comments, even though negative ones, have their place. I do not remove negative comments from any of my blogs. I haven’t had a lot of negative comments, but when I get one, I do not take it personally nor do I prescreen my comments.
When I get a negative comment, I do typically respond to the comment and sometimes even make the comment a new post fleshing out my viewpoints, but I let the fur fly! Controversy can actually be good for traffic and even encourage others to comment with their own point of view. I do not see negative comments as a negative at all.
When I hear that a blogger sanitizes comments on their blog, I wonder to what purpose? A blog is about exchange and on my blogs it is about an open exchange. You may not agree with me on some things but will I delete your comment, No, but I will if you spam me!