The Importance of Google and Bing Business Pages

Man sitting under a banner which says local business at a desk.

Connecting your business and social media efforts to your Google Business Profile and Bing Places for Business has never been more important as both Google and Microsoft will have their AI (Artificial Intelligence) search engines pull data (including images) from these accounts and show the information in the AI generated answers snapshot. Reviews from your profiles may also appear in organic results and AI generated content at the top of the page.  

It is time to ensure that all your information is correct on these two profiles and that you are making regular updates to keep the content meaningful to visitors. If you have not already asked us to assist you with these search engine business pages, please get with us now to check our service offerings and even on-demand optimizations. 

Updating your Bing Places for Business page is important because it helps increase your search traffic and can only help you get more organic traffic to your site. Bing Places is the platform where the profile info is set up. This includes account, list, submit, manage your client business. Bing Places enables local business owners to add their listing to Bing Maps.

For both Google and Bing, updating your business pages are important because these pages may appear in location specific searches. The more active you are on the platform, the more signals you send to Google and Bing that your listing is accurate and trustworthy.

Additionally both search engines use their local pages for gathering reviews and even allow you to link to the page when you ask clients to review your businesses and services.

So, these search engine business pages help you to:

Place organically for local searches
Gather customer reviews and showcase them
Showcase your business

Check out our website for our complete service listing and check to see if we can help you with the set up or optimization of a Google Business Page or Bing Places for Business page.

Google is Continuing to Test New Google My Business Features and Components

Nancy McCord and Bandit

If you have not set up and regularly update your Google My Business page, now is the time to start getting serious about it. Google considers the Google My Business page important and is currently testing a number of features and enhancements.

We encourage you to read this article – what is of most value is the images that show several of these new enhancements actually from searches and how Google is handling services, reviews, and the addition of Google My Business Posts, Events, and Special Offers in Google Maps listings.

We have not been able to duplicate these searches to see the results ourselves, but we do know that when Google tests layouts and features it usually is about getting ready to rollout a wider test.

What is important to know is that if Google considers Google My Business important, so should you.

Of late other items that Google has tested in Google My Business are local service ads, a Google Guaranteed money back feature, and Google Verified – for vetted businesses.

With Google considering that the local experience and ability to find services “near me” is crucial to relevancy, Google My Business is just one part of the equation for web visibility and success in Google organic listings.

Why Is Google My Business Verification So Hard?

Building Exterior
Building Exterior that Google does not like!

Google My Business verification should not be so hard! For owners of a single business verification is a snap – complete your profile, ask for a letter to be mailed to you, confirm the PIN number Google sends to you. But if you are an owner of multiple businesses that you run out of separate offices, brace yourself for the run around from Google when you try to verify a second business.

Just this last week, a supervisor at Google My Business finally told me that Google would never verify my client’s second account. We had been working diligently since October 11th to provide all the information and documentation pictures the Google staff said it needed for review. I have to say I was nearly foaming from the mouth when I heard that final response!

It is unthinkable that Google has such vague standards when it comes to business verification; rules that are not in step with small businesses located in the USA. Additionally, add a language difficulty , as the staff appears to all be located in India, and the difficulty grows exponentially.

Ridiculousness at Its Best

I was told to supply a photo of both suite doors and signage on each but as there was a wall between the two, Google did not like the image. I could not knock down a wall in order to provide the photo.

I was told to take a picture of exterior signage for the business, but as the client is in an office condo park, no businesses have exterior signage unless they own a whole floor. Another fail!

I was told to take a picture of the reception desk with the large company sign behind the receptionist. Okay let’s get real, this was a small business, they have an office, but not a glitzy reception area and no need for an inside sign, they know who they are! A fail again.

Finally, I was told that the font on the second business sign did not match the font on the sign on the first business. Wow, that was an eye opener!

Then I was told that due to the history of requests and images sent as we tried to give Google what they wanted for over a two month period, that they did not believe the client ran two businesses. So, the history of what I had sent to Google based on the account reps requests totally worked against the client.

Nothing should be this difficult to resolve, but it’s Google! Understand that on Google My Business verifications, Google does run the world.

What Exactly is a Google My Business Account?

Several pushpins on a road-map of a tourist
Get on the map with your Google My Business account.

If you have been using Google Places or Google+, Google has a new property call Google My Business that you need to be looking at and migrating to.

First notice that even if you have been posting on Google+ pages you may not have a Google My Business site. For that matter if you’ve had a Google Places or Google Maps page, you may still need to re-verify to migrate that page to Google My Business.

Here’s what I’ve found out. I have a number of Google+ pages that I routinely post to as well as a personal Google+ page. I even had one Google Places page. When I set up my own Google My Business page, it was a different URL than any of them. Sigh… that means I had to start all over in building a fan base as any of my existing pages did not migrate into the new Google My Business page.

The Google My Business pages even look different. You’ll know you have one if over the cover image you see things like your office hours, your address, and website URL. You can see the cover image of my own in this post and view my site online.

Google is really pushing the Google My Business pages. My Google AdWords account rep even told me this past week that Google AdWords will be doing away with the ability to add business addresses manually in AdWords and using only the Google My Business  page for locations in the near future. This means that it is time to get going on embracing this new Google product.

Personally I hate that the migration did not allow me to pick up one of my existing pages about my business that had a nice number of followers, but this is Google, it is their way all the way.

So, better get prepared for the future, as it is clear that Google will want to only deliver Google Maps and Google organic results pointing to a verified Google My Business page in the very near future.

Get on Google+ Guide

Google Partner Badge
McCord Web Services is a Google Partner.

I consider activity on Google+ important for business owners. The real SEO and search benefits are however not achieved by updating your Google+ Business page, but rather your Google+ personal page.

So, how can you connect with others to start building your Google+ empire and improved rankings for your company website in the organic listings?

Start by making sure the content you write is on target, on topic, and engaging. I use my Google+ page for business and not personal use. Consider doing the same for now.

Work to actively add users to circles and respond when someone adds you to one of their circles. Click +1 and leave comments on posts you find interesting. You’ve simply got to spend some time.

Consider starting a hangout. Well I am still thinking about that one, but have participated in several others and they can be fun. I have just not initiated one.

I personally find that for placement Google+ will be very important. As Google does not allow any automated or scheduled updates to be passed to your Google+ page, you will find the community of business people, legitimate, real and engaging.

Personally, I use Facebook for personal interaction on my locked down private page and Google+ as my face on social networks for business.

If you are using Google+ for your business outreach efforts, make sure to check out our Google+ writing services. They are very cost effective.