Category Archives: “Just Nancy”

The California Consumer Privacy Act (CCPA) Takes Effect January 1, 2020 – What to Know

The California Consumer Privacy Act or CCPA which was enacted in 2018 takes effect January 1, 2020.

Here’s what the new bill says:

The California Constitution grants a right of privacy. Existing law provides for the confidentiality of personal information in various contexts and requires a business or person that suffers a breach of security of computerized data that includes personal information, as defined, to disclose that breach, as specified.
This bill would enact the California Consumer Privacy Act of 2018. Beginning January 1, 2020, the bill would grant a consumer a right to request a business to disclose the categories and specific pieces of personal information that it collects about the consumer, the categories of sources from which that information is collected, the business purposes for collecting or selling the information, and the categories of 3rd parties with which the information is shared.
The bill would require a business to make disclosures about the information and the purposes for which it is used. The bill would grant a consumer the right to request deletion of personal information and would require the business to delete upon receipt of a verified request, as specified.
The bill would grant a consumer a right to request that a business that sells the consumer’s personal information, or discloses it for a business purpose, disclose the categories of information that it collects and categories of information and the identity of 3rd parties to which the information was sold or disclosed.
The bill would require a business to provide this information in response to a verifiable consumer request. The bill would authorize a consumer to opt out of the sale of personal information by a business and would prohibit the business from discriminating against the consumer for exercising this right, including by charging the consumer who opts out a different price or providing the consumer a different quality of goods or services, except if the difference is reasonably related to value provided by the consumer’s data.
The bill would authorize businesses to offer financial incentives for collection of personal information. The bill would prohibit a business from selling the personal information of a consumer under 16 years of age, unless affirmatively authorized, as specified, to be referred to as the right to opt in.
The bill would prescribe requirements for receiving, processing, and satisfying these requests from consumers. The bill would prescribe various definitions for its purposes and would define “personal information” with reference to a broad list of characteristics and behaviors, personal and commercial, as well as inferences drawn from this information. The bill would prohibit the provisions described above from restricting the ability of the business to comply with federal, state, or local laws, among other things.
The bill would provide for its enforcement by the Attorney General, as specified, and would provide a private right of action in connection with certain unauthorized access and exfiltration, theft, or disclosure of a consumer’s nonencrypted or nonredacted personal information, as defined.
The bill would prescribe a method for distribution of proceeds of Attorney General actions. The bill would create the Consumer Privacy Fund in the General Fund with the moneys in the fund, upon appropriation by the Legislature, to be applied to support the purposes of the bill and its enforcement.
The bill scheduled to take effect January 1, 2020, is similar in nature to the GDPR which the EU put into effect this past year to protect the rights of citizens’ and impacts website worldwide that have EU visitors. Even if a business does not sell products or services in the EU they should be GDPR compliant.
In the California bill on the CCPA the impact is similar and protects California residents on website even if the website does not sell or provide services in California.
Sage recommends:
Considering that many US and even worldwide businesses ship products to California, or have online properties like websites that are available to Californians, a significant number of businesses will need to make timely preparations, and ensure ongoing compliant processes are in place. Read the full article.
For most small businesses, they will not need to change their online marketing due to this new act, as it mainly effects businesses with over $25 million in revenue or those that are in business to sell site visitors’ personal information.
That being said, the minimum implementation that a website should use at this time is the GDPR which is the privacy protection for the EU. Most clients we work with do not fit into the category that will be impacted by the new CCPA law.
It is important to understand that privacy laws are changing and that consumers now require websites, that they visit, to be more transparent as to what the site does with their personal information and who they share it with.
To me, this seems like a great time to review your business policies about privacy and to update your own website’s posted privacy policy to meet these new consumer expectations and laws.
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Google Wants to Be Like Amazon – Will It Happen?

Stay Safe with Samsung Pay
Will Google Become Googazon?

I listened with interest at the Google Marketing Live 2019 presentation earlier this year to how Google will try to compete head to head with Amazon. Clearly they are afraid they are losing too much market share.

Here’s what I learned at the event:

Google will be making all products shown on its 8 properties shoppable. You will be able to buy items directly from ads on YouTube videos from within the search results and you will be able to choose to buy it through the Google Platform or from the business owner’s website.

Google will be providing customer service when you buy it from them and will allow for simple returns as well as a Google guarantee.

You will be able to use your Google payment profile to pay for merchandise. Additionally, shopping and buying features will soon be appearing in the Google Assistant which appears to have Alexa firmly in its sight.

Google will even be making images found in the image search into shoppable ads.  Clearly from this announcement, and very tight integration of selling products into all Google properties, Google does not want to lose out to Amazon on being the premier shopping and buying platform.

So, has it happened so far this year – Google becoming Googazon? Or is this another Google+ fiasco. We’ll just have to wait and see.

Subscribe to our monthly newsletter for more interesting information that surfaces on the web from Google and Amazon.

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Introducing Our New Website

The New McCord Web Services Website.
The New McCord Web Services Website.

We’ve launched our new website last week and invite you to take a look at https://www.mccordweb.com.

Created using a new responsive framework from Project Seven, our new site is made for speed. We have utilized a number of different page layouts using the Zeitgeist page pack.

Our new site features a return to our original colors from years past of a blue-green, gray, and black and we have moved to https.

We have revamped our content, streamlined our services, and introduced new offerings.

As part of our change, we will be changing up our marketing mix.

  • Our newsletter will disappear in October.
  • Our blog postings will move from twice a week to monthly.
  • Our blog posting will be longer, more thoughtful articles.
  • Our social media will focus on LinkedIn engagement.

You will start to see these changes over the next month as we work out pre-scheduled content.

We look forward to many more years serving our clients.

Visit the site now.

 

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New Website Launch

Our team has been working hard this past week and through the weekend on launching our new website. Our blog already has a new look.

We are rolling out https, a new responsive design, and new content. Although all pages may not be completed yet, we were so excited to change our site that we boosted our time to at least get what we have in place posted.

In addition to the design change, we will be making sweeping changes across all our social media profiles in the weeks to come. We will be changing how we create and post content and the frequency when we do post.

Stay tuned for more site improvements and customer engagements.

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Our New Website is Coming

We are in the middle of updating our website. The change will be big and we think the new look will be well received. Our site will be using HTML and PHP in a responsive site design. The look will be fresh and innovative.

Launch date is set now for the end of July to early August. If you have been reading Nancy McCord’s web posts on WordPress of late, you will know that she has selected to not build in WordPress due to theme updates, plugins that lose compatibility over time and slow load speed.

We’ll keep you posted with messages as we get closer to launch.

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Are You Following Simple Cell Phone Etiquette?

Simple Tips to Prevent Stares in the Waiting Room
Simple Tips to Prevent Stares in the Waiting Room

I have just spent a week at Temple University Hospital sitting in numerous waiting rooms for numerous hours with many people for a family member. It is clear to me that many people don’t seem to know simple cell phone etiquette rules. And unfortunately it seems that the main etiquette offenders are senior citizens.

Here’s my simple and easy list to follow to help you be cell phone-friendly to others around you.

Playing a game? if you’re in a group setting in a waiting room please turn off the sound so people in the waiting room around you do not have to listen to bells and whistles as you make a score for hours on end.

Want to give your family members an update? Please don’t Facetime and have the volume up so that everyone in the waiting room can hear your personal conversation. Instead, step out in the hallway or into a private space so that everyone around you is not hearing the medical conditions that your family member is being treated for.

If your phone rings, please answer it, or click the mute button. Don’t just let it ring and ring and ring while everyone in the waiting room is looking around to see who’s phone will not stop ringing. Just quickly refuse the call.

Before you even sit in the waiting room for hours, consider turning the volume down on your ringer and on all your notifications so that your phone is not making a constant stream of noise of bells and dings or twinkles or boncs when you’re receiving a billion text messages, emails or notifications.

Consider these simple etiquette rules to help others around you be able to tolerate the time that they too have to spend in a hospital  waiting room.

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