Free phone call tracking is available in your account from Google AdWords. Why pay for a third party service when you can get great metrics that flow into the AdWords control panel for free?
With nearly all conversions now happening in Google AdWords via phone activity versus email actions, tracking is more important than ever.
Google AdWords allows you to enable through phone call extensions a call forwarding number. Install 4 pieces of code on your website and you can even track calls that are made after an ad click from website visitors.
Although you can’t record calls or see the full phone number, you do see the area code, time to the second, and length of the call. For most clients this is enough data to ascertain the value of AdWords in driving phone calls about your services.
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