How to Remediate a Google Penalty

Google Partner Badge
McCord Web Services is a Google Partner.

If you read our post on Tuesday July 8th and feel that your website may have been penalized by Google, doing nothing will not make the problem go away. Neither will simply disavowing any links in your Google Webmaster Control Panel. It takes work to get your business back in the SERPs and Google wants you to sweat to get it.

Although we do not provide placement remediation services and none of our clients we webmaster or have optimized have been hit by a penalty, I do have several AdWords clients that have had problems with their organic placement and have shared with me their pain and process.

I will share with you one client’s story and how he worked to fix the problem.

First, he had been hacked several times through WordPress bringing his site down. Although I am not privy to an SEO tactics he may have taken on the side, he did tell me he received notice from Google that his site had been penalized. In his case, it was over links. Google even gave him an example of the types of links that had caused the problem.

To remediate the issue, this person created a spreadsheet of all links and hired temporary staff. Then he went through every link record he could find in the Google control panel to review if the link should be allowed to stand or not. For those that were questionable in character, he contacted the webmaster of each site or tried to do so, on four occasions. Each activity date and time was documented in the spreadsheet. He then disavowed the link in the Google Webmaster control panel if he could not get a concrete response that promised to take down the link.

After nearly two full weeks of work, he then asked for a site review and attached his working spreadsheet (as a Google doc) to the resubmission request along with a note about what had happened and that he was not going to take these questionable actions again.

After three weeks Google responded and removed part of the site suspension and gave additional insight as to what else needed repair. He then worked the next set of links/problems in the same manner and after two weeks sent in his document and resubmission.

His site has now been fully recovered on Google. What nailed him were links of questionable nature. The key to his recovery was showing Google his work via a Google docs shared spreadsheet. I have had other business acquaintances state that they have disavowed links but have not gone through the trouble to communicate with Google and their sites have not recovered.

What is interesting to know from this positive recovery is that even when Google stated he had full recovery, there appears to be a filter of a set period of time that just has to expire before the site can pop back up on Google.com.

Although we do not perform Google remediation services you may need to promote your business on AdWords while you are trying to remediate your problem and we can certainly step in and help get your business generating leads again using Google AdWords pay per click services. Learn from those who have been less fortunate when it comes to getting penalized and run a “clean” site and don’t hire or practice “shady” visibility enhancing services.

The Google Penalty – What Can You Do?

Google Partner Badge
McCord Web Services is a Google Partner.

In the past six months I know of several prospects and AdWords clients whose site’s have received an organic smackdown from Google. Some business owners have come to us not even knowing that they have been hit by a penalty just that they seem to have dropped off Google.com. I will be writing a two post series on this topic.

First you need to know if you may have been hit by a penalty. Here’s how to tell.

1. Has your business suddenly dropped?

2. Have phone calls stopped?

3. When you do a search for your domain on Google do you even appear under your own business name.

There are different levels of severity of this visibility problem and some harder to correct than others. If you think you may have been hit by a Google penalty for organic placement, take time to dig a little deeper.

1. Do a search like this on Google: site:yourdomainname.com. Does anything come up?

2. When you do searches that you would typically appear for is your home page visible or just inside pages?

3. Check your Google Webmaster control panel for messages. If you don’t have one, set one up ASAP and verify your website there. You will want to look for messages and also manual actions.

4. Even if you do not have a message you may have still been hit by a Google penalty.

If you think you have been hit with a Google penalty what may have caused the penalty?

1. Duplicate content may be one issue.

2. Server and page problems. If your site is delivering a lot of 404 errors (file not found) you may have been penalized.

3. Your SEO firm has done some things without your knowledge that have caused a problem such as buying links, using link farm pages to try to boost link numbers, used keyword stuffing in your pages and source code, added hidden links to your pages. For the full list of possible reasons, please read this article for more insight. Know that even if you did not know of these tactics taken on your behalf you will still have the consequence.

On Thursday I will be writing about how to try to remediate your problem and get back on Google so make sure to check in.

QR Codes Engage Users Fast

Contact Us by QR Code
Contact Us by QR Code

Now that you has seen QR Codes or Quick Response Codes on brochures and even store price cards how can you use them too? Here are a few of my suggestions.

Add a QR Code to Your Print Brochures
Add a QR Code to your print brochure, you can send your user to your home page or better yet send them to a custom created landing page that has a special offer to allow you to actually measure the results of your exposure from a trade show, speaking engagement or direct mail piece.

Offer Special Coupon Codes and Promotions
Want to track smartphone users? As most desktop users are not using QR Code scanners, you can encode special offers as a text snippet and even embed a special coupon code in a QR Code that can then be used immediately by smartphone users.

Encourage FourSquare and Google+ Local Reviews
By embedding your QR Code on your menu or guest check, restaurants can encourage visitors to interact immediately with location specific places to share their favorite spots with others and encourage visitors to even leave service reviews.

Print a QR Code on the back of your business card
With the ability to embed a vCard in your QR Code, you can make it easy for smartphone users to add your contact information to their phone and if they are syncing to Outlook will appear there too.

How do you think you will use a QR Code? Just click comments and let me know your suggestion too.

Building Your Website for the Future

What gets the thumbs up for websites?
What gets the thumbs up for websites?

Based on what search engines are valuing and devaluing for organic placement what’s a business owner to do with optimizing their website to try to garner top organic search placement?

1. Build your site and create your content as if there were no search engines. Over time, organic search results will become so unique and so personalized that there will be no way to beat the system in the future. So instead, it is by far better to start now focusing on creating a winning online presence that caters to your local users and focuses on creating your business as an authority in your industry.

2. Look for more ways to promote your business and website in ways other than just in the organic search results. Consider pay per click advertising promotion, newsworthy press releases, writing articles for industry magazines, and creating question and answer articles for your local newspaper.

3. Focus on location specificity in your content and on your website. Work to own your local marketplace. Make sure your phone number and address with full location and zip code are placed on every site of your website.

4. Work to connect with local resources like the Chamber of Commerce and other local business organizations. You can participate plus show a link to your website when you become a member. But remember this is way more than just building local links, this is about working your local network and building a location specific base. If you are a brick and mortar store, building loyalty programs with a smartphone app now becomes incredibly important as Google will use the data from smartphone users who actually visit your location to boost your results in the organic search results both in mobile and on desktops.

5. Watch the bounce rates on your website pages. It used to be a good strategy to include a lot of informational content on your website to build traffic numbers, but now that strategy may be driving a 70% to 80% bounce rate on your site which you must now work actively to lower to the industry average of about 46%. That may mean getting rid of articles and informational content that had been built before to solely establish industry authority.

Many of the things that search engines are now valuing to provide tailored organic search results are simply not scammable. It is becoming very difficult to garner search placement based on a strategy of serving content to please search engines. Instead, I recommend the tactic of becoming meaningful to your location specific users and supplement national visibility with pay per click advertising.