I attended a Google Partner hangout this last week with four marketing reps talking about how mobile has changed their marketing plans on AdWords. The comment that really has stuck with me over the last several days is that mobile is used for research before buying and is not necessarily the device that will drive a conversion. Very Interesting!
When I think about how I use my own smartphone, that comment is spot on. Many times I will be with others or sitting in a car chatting (not driving mind you) and I will quickly do a Google search to ask a question or find out more. Although more often than not, I am not looking at mobile ads while I am getting the information I want, I am using my smartphone to perform research that I may follow-up on later.
From an account manager and advertiser point of view, depending on the product or service that you are selling, the research aspect of mobile may be crucial to your overall marketing plan. With the much smaller screen of a smartphone limiting the number of AdWords ads that can show, you’ve got to be in the number one or two spots with your ad to get action.
Although mobile is not the right place for every single business, if the research phase that would be done on a smartphone is important to your business, keep in mind that actively testing your AdWords program in the mobile arena bidding up 10 to 25% of your desktop bid may be a very smart strategy. By testing this approach over a 60 day period (a shorter time period may not be long enough to really evaluate response), you may find that mobile drives conversions and sales on desktops and tablets and the mobile click can be attributed for the actual conversion. Or, you may find that more expensive clicks from smartphones simply padded Google’s wallet and did not drive conversions.
As Google is very bullish on advertising in the mobile space and many marketers are testing mobile AND the data shows that mobile activity is a very new and exciting landscape, it is time to try strategies in your AdWords account on mobile.