If you do business via smartphone like me, to have your phone go on the fritz is enough to have you pull your hair out. I use a Samsung Galaxy S5 and am not really wanting to upgrade to have a not waterproof phone or one that may burn me when I hold it. With my phone on the fritz and having just returned from vacation, I needed help fast.
For two years I have had extra insurance coverage for my phone and that of my staff. We use Asurion through Verizon. In less than 30 minutes on the phone with Verizon and then less than 10 minutes with Asurion, I had a new refurbished phone on the way.
I was concerned about getting a refurbished phone, but I have to say the phone I got had a brand new battery, looked sparkling clean and totally new. Glitchy behavior gone, my smartphone is now back to work and my old phone returned in the mail – all with totally no hassle.
I am so pleased with the process that I wrote this post just because I felt it important to share with my readers the service, speed, and hassle-free solution that Asurion has provided.
Thanks Asurion! My refurbished phone is great and I’d never know it was not brand spanking new.
Oh, P.S. I got a free one year no question warranty on the replacement phone giving me total peace of mind.
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