In my ongoing review of Astria Fireplaces made by Innovative Hearth Products this week, I wanted to post an update. Here is the note I sent yesterday to staff at Astria Fireplaces: “The bank has just informed us they will not move our construction loan to a regular loan until…
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Social Media is the New Customer Service Portal
Here’s the situation… my husband and I ordered two Astria Envy Fireplaces (InnovativeInnovative Hearth Products) from our builder back in August. That’s over 13 weeks ago, we have been given a number of shipping dates. Here’s what we have been told: Today: “Astria has informed him that the fireplaces will not…