Here’s what I do to help clients get positive reviews about their business. By rallying customers quickly when you do get a particularly damaging review, you can mitigate the damage fast. 1. Embrace Yelp. If you are a local serving business, grab your Yelp Business page. Then put the link…
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5 Tips on How to Write a Response to a Bad Review
I’ve had two customers in the last two weeks have near heart attacks over negative reviews that they have found online about their business. In both cases the business owners wrote angry responses and then asked me for help. Here are five tips on how to write a good response…
