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    Doctors and Online Reviews

    February 1, 2012 - By Nancy McCord

    I read with interest an article in the Washing on Post on Sunday about how Doctors are combating online reviews by requiring patients to sign that they will not review the doctor or their services online in exchange for keeping the patient’s email address private from third party marketing use.…

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    Man sitting under a banner which says local business at a desk.

    The Importance of Google and Bing Business Pages

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    Google is Continuing to Test New Google My Business Features and Components

    January 8, 2021
  • Google Places - Tips

    Responding to Unfavorable Online Reviews

    July 15, 2011 - By Nancy McCord

    Getting a bad review online can be maddening, but don’t make it worse by responding without putting in a lot of thought to how your own response will be perceived by other future customers. I have a client who had a very poor review. When you are in business, you…

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  • Google Places - News & Trends

    Google Explains the Name HotPot

    January 3, 2011 - By Nancy McCord

    Google sent me a note on Twitter when I tweeted about Google HotPot recently when I had blogged about it last week. Turns out there actually is a story behind this queer name they chose for their terrific new online review interface. “Hot pot, the dish, is about community. You…

    Continue Reading

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