The European Union is instituting a number of important privacy regulations. Even if you do not sell to clients based in the European Union, you may have visitors who live there and so it is important to prevent a penalty or legal issue to review your privacy policy and make…
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Training Staff that Works Remotely
Training staff that works remotely can be a challenge. My firm has four remote employees and I have found that training is as easy as taking a short video with your phone. In my case, my remote employees do not all have the same hours as all of them have…
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Sharing Buttons for Your Newsletter
If you are not using a template at your e-newsletter sending service and have used or created your own HTML code, you may have trouble adding your sending services e-newsletter sharing buttons if they are not already included in the footer. I have found a solution at AddThis and a…
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What Are Your Customer Friction Points?
Friction points, it’s all about finding where customers have trouble completing during the buying process with you and fixing the issues. Here are some examples of friction points: Buyers have trouble downloading completed video files for a drone photography agency. What can be done? Maybe using Drop Box with easy to…
