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September 7, 2016September 4, 2016

Placing Organically for More Than Your Business Name

Solutions for your business that make sense.

If you only place for your own business name, (which is totally not difficult as that is the name plastered all over your website), it is time to get busy!

First – find out what you should be placing on
Do some keyword research. If you are using Google AdWords, the tools found there are a great place to start to see what Google says is popular. Also check out your Google Analytics statistics. If what you see at Analytics is still not what you personally feel you should be placing on, put on your thinking hat. Sit on Google.com for 15 minutes and do a reality check. What would you enter on Google to find what you are selling in your own business and in your own area.

Second – get strategic about the terms you want to own
Don’t go hog wild crazy trying to place on one and two word terms or for that matter forty keyword phrases. Start with two or three phrases that contain three or four words each and preferably that contain a location specific word. If you don’t place now for just about anything but your name, start small. Try first to place on terms with your city name within your placement phrase.

Third – start building out or buying unique content using your selected terms
I like website page creation plus blogging on your on-domain blog to try to build some keyword density in a smart way. Google will penalize you if you try to stuff keywords into the content, so go easy on how many times you use your new keyword phrases and strive to keep your content natural and readable.

Make sure to check back on Wednesday for more tips on what you can do to start placing organically on search terms other than your business name.

If you need help, give me a call at (540) 693-0385 to set up a free teleconference to discuss ways we can help your business place better.

July 13, 2016July 8, 2016

Tips on Handling a Bad Review

Bright Idea Tips for Handling a Bad Review

Sometimes a well meaning friend will send you a link to a bad review about you or your business that they found online and it can spoil your day. Here are a few things to know about how to handle a bad review.

Not all bad reviews need a response
Not everything needs you to respond. In some cases a response may be worse than just letting the review stay out there. If you do decide to write a response, take a deep breath. Never respond to or write a rebuttal when you are upset or angry. Take time to craft a thoughtful response and be conciliatory in your comments. Acknowledge the feelings of the reviewer.

You cannot please everyone
This is hard for some business owners, but you cannot please everyone every time. Take the bad along with the good and know that there are simply some “trolls” out there that get their jollies crushing you online.

Consider the review placement
If the review is on Google+, Yelp, or another highly visible site, I do recommend that you consider writing a rebuttal. If appropriate, I would encourage you to even contact the client – if they have given enough information for you to identify them and see if you can fix the problem. A customer who has had a problem resolved can be your biggest advocate. Don’t forget to ask them to update their review after you have fixed the problem. If the review is not on a high profile site, know that even then, it may still be visible to others and may still need your attention.

Move forward and learn from any errors
If you did get a bad review that is warranted, use the opportunity as a chance to retrain staff or challenge your current processes. You can really learn a lot about how customers perceive you from reviews even bad ones.

Move forward after a bad review, remember you’ve pleased plenty of other customers and stay focused on what you do right and work to improve areas where you may be weak.

Need help solving a problem like a bad review? Visit our website at www.McCordWeb.com to find out how we can help today.

May 30, 2016May 27, 2016

What’s Google Got in Store for the Rest of 2016?

Google Partner Badge — McCord Web Services is a Google Partner.

I watched the Google Live Stream this past week with curiosity. What was Google going to cook up next to wow us with and when would it launch? I was not disappointed.

Here’s what’s in store from Google for the rest of 2016 and early 2017

Longer AdWords Ad Text
AdWords will be moving to a title and ONE line of descriptive text not two 35 characters each long lines. This single longer line will be 80 characters long. Doesn’t sound like much, but in the world of AdWords this is huge!

AdWords Bid by Device
This is a really big one and one I have wanted for a while. Now I will be able to bid by device, not just do a bid adjustment. This will allow me to fine-tune my strategies for mobile and give me more flexibility as an AdWords account manager.

AdWords Google Display Network (GDN)
The AdWords display ad builder will now take your image and make it device responsive in the GDN. Excellent news!

Google Maps is Now Ad Inventory
Promoted Pins are in the queue, expanding AdWords more fully into Google Maps. Google Maps is now part of the search network. This will be very important for mobile advertising. But be ready to see these as you use Google’s driving directions.

Local Search Ads are Coming
In an effort to increase store foot traffic Google AdWords is revamping location extensions. Google will use beacon signals to record local store visits and these will now be recorded as conversions in AdWords.

RLSA – Remarketing for Search Improvements
Google AdWords is continuing to refine and revise RLSA ads and expanding your reach in this product by offering similar audiences now for RLSA and search ads.

Demographics for Search Ads
This one is pretty big, but Bing Ads has been doing it for a while. Google AdWords will now offer demographic targeting for search ads. Just another way to refine your targeting by age, gender, and potentially income.

It’s a Mobile First World
Google stated that search activity is now a “mobile first” world compared to just one year ago a “desktop first” world.

Google Analytics Updated for Mobile
Tying in with a mobile first world, Google Analytics is undergoing a major platform update and redesign. Many of the best features are in the paid model, but expect to see some nice changes even in the free version.

Google Data Studio
Interesting, this new application could be very good. It connects all your data together and let’s you build dynamic reports that are very visual. They are allowing some free reports in the trial beta.

What interesting plans and great new improvements. I am looking forward to each one of them.

May 2, 2016April 29, 2016

Site Prominence and Local Organic Placement

Mobile exposure in AdWords is key. — Does your website show up prominently in mobile searches for your location?

Organic placement in the local results is important for many businesses, but the big question is how can you get there other than paying your way onto the page with Google AdWords?

If you are a service provider that looks to sell your services in your hometown, placing with your location is key to growing your business.

Here are my top tips to getting local placement for smartphone and desktop searches.

Make sure that your phone number is in text at the top of your website page and not in an image.

2. Make sure that you have your full address and phone number in the footer of all of your pages.

3. Put your phone number and city location in the meta title tag of your home page.

4. Make sure that you have your city location in your h1 and h2 tags on your page.

5. Start working on great customer service and start building reviews. If you have reviews on your website, make sure they are coded for Google using Rich Snippets.

6. When you blog, blog with purpose and cater to your local market with city or state names positioned prominently.

7. Hire a savvy expert who will assist you in crafting a content strategy to boost local positioning. At McCord Web Services we provide consulting to help you position your website to place in your geographic location.

Don’t flounder around anymore, get the help you need to start placing locally in your city and state.