As a Google Local Guide, I review every place I visit and every place I eat. With over 300 reviews and photos uploaded to Google, I am just one of many who are helping Google index local businesses, build reviews and improve the accuracy of Google Maps. Google does not pay…
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How to Rebut a Negative Review
This is the struggle for businesses and it is real – get a bad online review and how do you deal with it and move beyond it. First, you should not ignore a bad online review. That does not mean that you have to respond to each and every one,…
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Looking for a Few Good Customers Who Want to Be Guinea Pigs
I’m looking for just a few guinea pigs for a service test that I am strongly considering for my business. And I am willing to discount my typical hourly rate for my test program to identify if what I feel can legitimately be done to boost reviews and remediate negative…
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Your Online Reviews Really Matter
This is the struggle for businesses and it is real – get a bad online review and how do you deal with it and move beyond it. First you should not ignore a bad online review. That does not mean that you have to respond to one, but you definitely…