Google Ads Consultant – Page 13

May 27, 2019May 29, 2019

Doctor Websites and the Mention of Drug Name Brand Terms

McCord Web Services is a Google Partner and a Certified Google Ads Professional

Updated on 5-29-19.

Google Ads is cracking down again on dermatologists, plastic surgeons and other doctors that mention name brand drugs that they supply in office for treatments. Ads are market limited with a policy violation when brand names are listed or ads are flagged with one or multiple violations.

The Google required pharmacy registration, to show terms like BOTOX, is relatively costly and does not really apply to this market. These physicians are not selling these medications online, nor are they filling prescriptions. They just want to advertise that they are doing BOTOX injections or using other facial injectables on their website for in-office services.

Google is not not only searching terms on the landing pages, but now the entire website. So, removing the offending drug names from the landing page simply does not solve the ad issue.

From Google sponsored help forums I am seeing posts like this:

In the past we were able to contact someone at Google, show them it’s a hospital and that we weren’t advertising for any drug and the problem was gone. Now as of around Jan 20, this no longer seems possible so if something has changed (and let’s face it, Google is not 100% transparent about anything), then I would like to know what it is.

Well, these days this is the sole aim/goal the Policy enforcement team is focused on. You should also recognize that the policy is dynamic and changes continuously. We have no influence on the Policy team. I can only say – based on my wide experience with Policy issues – that Google is very strict with health-care issues (regulator scrutinize, Google was heavily fined in the past by regulators…). No waivers are granted.

So for medical professionals this new update from Google means absolutely no mention of name brand drugs on the entire website. They may not even be eligible for the medical/pharmacy registration that Google links to in their help notice pages for site and policy violations.

I called Google Partner support and got this clarification from staff on this issue this past week. For now, Google is showing ads but only in countries where there is not a policy issue and when they do show ads they are only showing to users 18 years and older.

Google staff recommended the full removal of all drug names from the entire website in order for the ads to no longer be flagged. They agreed that the $1,400 yearly fee and $495 application fee to get a pharmacy approval from one of Google’s two recommended vendor simply did not apply to these doctors, but that there was no work around.

Remember when you show ads on Google.com you have to play the way Google says and this new change means – know your ads will be flagged, your ad serving will be limited to adults only, and that the policy may change in the future.

If you need help with Google Ads, contact us today for a review and estimate of services.

May 22, 2019May 15, 2019

Discovery Ads – New Campaign Type to Appear in 2019

Google is mobile focused to the max as are these new ad products.

A new campaign type called Discovery Ads is coming to Google Ads later this year. It has been in beta for select advertisers but will be rolled out to all users later in 2019.

Discovery Ads will show on Google Discover, Gmail, YouTube and other Google properties. They consist of a swipeable photo carousel that renders ads by platform and artificial intelligence. They are supposed to anticipate consumer needs. Users so far have claimed 25% lower cost per lead.

In addition to Discovery Ads look for a new ad format for search called Gallery Ads. These photo heavy ads will allow 4 to 8 images with a 70 character tag line. Beta users claim 25% more interactions.

Both of these new items from Google are focused on products and cater to shoppers. You won’t be using either of these formats for services – just retail selling.

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May 15, 2019May 7, 2019

Google Ads Conversions – Deciding What to Measure

Be on target with deciding what conversions to let the Google AI base bidding on.

Deciding what to measure on Google Ads as a conversion has significant impact for your account performance. This is especially true when it comes to automated bidding.

For example, if you include page views in your conversions, you may skew results for any bidding algorithms you may use in the future.

When I manage an account, I look to include sales, completed web forms, and website phone calls as conversions. Other items that I may consider important depending on the client and what they are selling may be page views, whitepaper downloads, opening of the chat form. Typically I will consider those lower value actions in the “all conversion” category but not in the “conversion” category.

Doing so allows me to tell the bidding AI what conversions I really consider of value. Although I can add both sets of conversions to my reports, most decisions as to strategy should be based only on the high value conversions.

If you are not sure which and what you are tracking, click the wrench at the top right of your Google Ads account, then go to conversions. Take a look to see what data you are considering important and click on those specific actions to add or remove them from your reports.

You do not lose any data, it is simply whether those actions will be shown in the conversions column or the all conversions column.

Help Google bid smarter for you by only including “conversions” to give you better performance.

If you need help with Google Ads, please visit our website section on our services to check pricing and our programs.

April 29, 2019April 25, 2019

Google Ads Unmanaged is a Recipe for Disaster

Don’t have a Google Ads account manager? Trying to go it alone to save money on management fees? Unless you are trained and work daily in Google Ads you may be setting yourself up for failure.

Google Ads is not a set it and forget it program especially if your ad spend is over $2,000 per month for clicks. As Google Ads is a pay per click platform that operates as an auction you may be missing out on valuable activity that could generate leads for your account.

I have personally found that at an absolute minimum, there should be a weekly or more frequent review of your Google Ads account to optimize for performance.

When we do our review, we look for anomalies, areas where the ad spend is not fruitful – such as by device. We look for emerging new keywords and negative keywords to keep an account targeted. In addition familiarity with account performance metrics is key to squeezing the most out of Google Ads for your business’ benefit.

As Google Ads is incredibly powerful and yet supremely complicated, I just do not recommend going it alone when it comes to account management. Without tight controls from an experienced account manager, you can spend big on Google Ads without a measurable return.

I invite you to visit our website to learn more about who we are and what we do. We manage over $3 million in ad spend yearly for clients, find out how we can bring your account to success too.